Jackpot City

Review of Jackpot City: Is it a Scam?

Since the days of dial-up internet, Jackpot City’s online casino has been providing online casino games. One of the oldest casinos in the business, Jackpot City has been around for more than two decades.

Casinos that have been open for a while often enjoy a good reputation. To remain in business for such a long time, they must keep the majority of their clients satisfied. Therefore, we believe it is very obvious that Jackpot City is a reliable and safe casino.

That doesn’t necessarily imply it is the best casino for you, though. You must determine whether a casino site offers the games, practical banking options, and finest bonus deals you want to take advantage of before choosing it.

You will enjoy reading this Jackpot City review because of this. To help you decide whether Jackpot City is the ideal casino for you, we’ll go over everything you need to know about it. Here are some important facts to be aware of before we begin.

Is Jackpot City reputable and safe?

Whether or not you can trust Jackpot City is the most important thing you need to know. The legitimacy of Jackpot City is frequently questioned. You shouldn’t worry, though. Jackpot City Casino has a great reputation and is a safe and reliable online casino.

You are not required to accept our word for it. Once you comprehend why we think Jackpot City is safe, you will have more confidence in relying on our suggestions. We will therefore discuss our justification and provide some additional details regarding the casino.

How can I be sure that Jackpot City Casino is reliable?

The fact that Jackpot City has demonstrated its commitment to clients for more than 20 years is the main reason why we think it is a reliable casino. Only a few of online casinos have been around as long as Jackpot City.

Of course, the length of time in operation is irrelevant if the website has a poor reputation. Thankfully, Jackpot City hasn’t been associated with any major controversies since it first launched, and the website hasn’t been accused of defrauding users.

The website’s long-standing reputation and commitment to its users at Jackpot City speak for themselves. However, it is just one of several variables we take into account before approving a website as reliable. Here are a few more reasons why we think Jackpot City is reputable and secure.

Fair games with random outcomes must be available on a reputable and secure casino website. The main software supplier for Jackpot City Casino is Microgaming. A third-party agency called eCOGRA tests, audits, and approves each of their games.

Both the Kahnawake Gaming Commission and the Malta Gambling Authority have granted licenses to Jackpot City Casino. They are both reputable licensing agencies with high requirements that serve to safeguard the public.

In order to use Microgaming’s software, the website must accept additional terms and conditions. Because the software provider wants to preserve its image, Microgaming games are only available at the most reputable and trusted casino websites.

To secure your private information and financial transactions, this website employs SSL encryption. You can be confident that they are reliable because they apply the same security measures as online banks do.

The customer support staff at Jackpot City is on call around-the-clock if you ever need help. Customer care can be reached via live chat or email, and they will get back to you right away.

The fact that we put this website through a rigorous testing process as part of our assessment of Jackpot City’s online casino is the final reason we believe you can trust it. To create an account, make deposits and withdrawals, play games at their real money casino, and even get in touch with customer care, we go through the entire procedure. We will be able to provide first-hand knowledge of the website’s functionality as a result.

While researching the website, we reviewed a large number of client testimonials. The bulk of them were favorable, and those who complained about losing the majority of the reviews. Every gambler will experience ups and downs, if you understand how it works. If each and every one of Jackpot City’s players won every game, the company wouldn’t be successful.

Where Can I Find Customer Service?

Your trip at Jackpot City will typically go smoothly because it is a top-notch casino. But it’s comforting to know that they have a support staff on hand to assist you if a problem ever occurs or if you simply have a straightforward query.

Email and chat are two ways to get in touch with customer care. Info@jackpotcitycasino.com is the Jackpot City email address, and they normally respond within 24-48 hours.

We advise checking the help center if you need a quicker response. The majority of your questions will be answered in one of its many useful articles.

Was this article helpful? is a question that appears at the bottom of every article. To access a link that launches the live chat assistance service, click the no button. Although connecting may take a few moments, the live chat support staff ought to be ready to assist you right away.

Review of Jackpot City Online Casino

You should be aware of the kind of games Jackpot City offers before opting to sign up for an account. You can see a few examples of the games that are offered on the casino’s home page, but you won’t be able to see all of your possibilities until you register for an account.

We’ll provide you a thorough analysis of the Jackpot City casino. Naturally, we don’t want to bore you with a list of all 500+ games, but we will provide you with an overview of the game categories that are available as well as a few illustrations of unusual or thrilling games.

Before diving into each game category, we want to briefly discuss how the casino is set up. Once you are logged in, there are three categories at the top of the casino lobby. Casino, real & live, and Vegas are some of them.

These categories are all superfluous and difficult to understand. There is no need for the other two tabs because you can find all of the games under the casino tab.

While the other two sections divide some of the selections, the casino category lists and arranges all of the games. Real & Live and Vegas categories both have digital slots and table games that are live dealer games.

Although they make little sense to us, those extra categories must have made sense to someone. You can use a number of categories and filters on the casino’s home page to locate the games you are most interested in playing.

The For You tab is the first tab on the casino’s home page. Based on the games you’ve recently played as well as other game categories like new and exclusive, jackpot games, expanding wild games, and three-reel slots, you can receive personalized game recommendations.

Progressive jackpots and gaming machines

The Jackpot City casino has more than 400 slot machines. There are a few games from different developers, but almost all of them are Microgaming games. Play Dr. Wildshock Mad Loot Lab from Gold Coin Studios or Kodiak Kingdom from Just for the Win, for instance.

Only twenty prizes were available throughout our assessment of Jackpot City casino, which left us feeling a little let down. We had hoped to find a few more choices with a name like Jackpot City. The jackpot games, however, stand out in a big way.

A record-breaking example of Micro gaming’s progressive jackpots is the Mega Moolah slot. Since every one of their games is connected to a common network, everyone who plays it at a Microgaming casino adds money to the pot of money.

The awards during our study of Jackpot City casino varied from €6,000 to more than €10 million.

Progressive jackpots must be paid out in full, according to Microgaming regulation. Therefore, rather than accepting installment payments if you win a progressive jackpot, you will be able to take your entire winnings all at once.

Progressive jackpot withdrawal rules differ from regular withdrawal rules at Jackpot City. For instance, you won’t be subject to conventional withdrawal restrictions, but you might not get to select the banking method for your withdrawal of a progressive prize.

Branded slot machine games on Jackpot City are an additional thrilling alternative. Brides Maids, Game of Thrones, and Love Island are just a few of the branded games offered by Microgaming. You may play slots featuring some of your favorite characters thanks to a licensing arrangement they have with the studios that own these TV and movie brands.

The Jackpot City casino offers a huge selection of amazing slot machines. Here are a few of our suggestions if you’re unsure about where to begin.


Polar Magic

Break into the Manor

Atem’s Book

Gold from Mega Moolah Fortunium

Return of Agent Jane Blonde

Wizard of Oz

Overall, we were impressed with Jackpot City’s selection of slot machines. There should be something for everyone in the casino’s collection because it is diverse. We also value how simple it is to find games with the characteristics you want thanks to the categories on the For You page.

Video Poker and Table Games

Players at Jackpot City can also access a full selection of table games. You can play different variations of table poker as well as blackjack, roulette, baccarat, and sic bo.

Blackjack games are segmented by location on Microgaming. You may play blackjack in Las Vegas, for instance, in Downtown Las Vegas or on the Strip. Additionally, they provide multi-hand games, single-deck blackjack, and variations from Atlantic City and Europe.

Although these games are similar, they have a few minor rule changes. As an illustration, in some possibilities, the dealer hits on a soft 17, while in others, the dealer stands. There are side bet choices in several blackjack variations. If you enjoy playing blackjack, you will enjoy the challenge of modifying your approach in response to these subtle rule modifications.

During our investigation of Jackpot City, we discovered a number of unusual possibilities in addition to the traditional table games. Match Day, a form of top card trumps with a soccer theme, and Lucky Showdown, a hold ’em game with a western theme, are also available.

Bingo and other specialty games are not included in a distinct game category at Jackpot City. Instead, you can find a few of those games in the category for table games. Play Don Bingote or Super Snowball, two bingo variations, as examples.

The video poker part of the casino site provides more than 20 video poker alternatives. You can play bonus poker, joker poker, deuces wild, jacks or better, and all aces poker. Power poker choices can also include multi-hand games and extra features.

In general, we believe that the table game selection at Jackpot City’s online casino will be adequate for the majority of gamers. The site’s variety will keep you intrigued, and there are a lot of alternatives for video poker, which is excellent.

Live and real money casino games

Consider the Real and Live game alternatives as well if you can’t find the specific table game you’re looking for. There are more than forty choices available.

Understanding the distinction between genuine games and live games on Jackpot City is crucial. When you play live games, a live dealer deals the cards or spins the roulette wheel in front of you. Through the chatbox, you can communicate with the dealer, and they will respond.

Actual games are rather different. A pre-recorded film of an actual dealer is included. Software-based random number generators are used to decide the outcomes of the actual games. The pre-recorded video will have the dealer announcing the results after they have been decided. Because it’s not a live event, you can’t talk to the dealer. Here are a few illustrations of the games available in each format.

True Games

Genuine blackjack

Genuine roulette

Genuine baccarat

Finding Fortune

Live Sports

Blackjack live

Sweet Bonanza Candyland live

Actual baccarat

Genuine roulette

Actual dragon tigers

Mega Sic Bo live

Andar bahar live

The genuine games will be a good option if you like to watch the dealers but don’t care about the other players or the outcomes in real life. However, you should stick to the live game alternatives if you wish to speak with the dealers or watch the cards being dealt.

In any case, it is impressive that Jackpot City took the time to provide so many distinctive ways for you to enjoy your favorite table games. They provide a wide array of fun alternatives in their live dealer casino collection, including themed games and different dealers.

Casino Jackpot City Tournaments

Consider participating in one of the tournaments on Jackpot City to elevate your gambling experience. The website hosts a number of free game tournaments that are scheduled.

Depending on the games you wish to play, you can decide the tournaments you want to enter. The games fluctuate according on the tournament calendar, but we did find tournaments for Hyper Gold, Legend of the Sword, Lucky Riches, Playboy Fortunes, and Gold Collector.

You will automatically receive a set number of credits for that particular game when you sign up for a tournament. You can then spend those credits to play the designated game during the tournament and gain leaderboard points for each payment. Throughout the competition, you are not required to use your personal account balance.

The website might have a range of competitions with different prize pools, entry costs, and other rule modifications. However, all of the events we played in while reviewing Jackpot City contained a $200 prize pool that was divided among the top thirty players on the leader board.

While playing on Jackpot City, these events are a simple method to earn modest rewards. You won’t need to invest any money to participate in the event, and the prize money ranges from $2 to $30. Although there is a 50x rollover requirement for those rewards, it is still a great opportunity to acquire a little more cash to play your favorite games.

There aren’t many online casinos that provide tournaments, and the ones that do usually demand that players pay for the games. Because its free tournaments are genuinely free to enter, Jackpot City differentiates out from the competition.

Promotions and Bonuses at Jackpot City

In order for you to know what to expect, we want to make sure that every facet of a casino site is included in our reviews. One subject that can be very confusing and, regrettably, result in withdrawal problems for some players is bonuses. We then, therefore, provide some information on Jackpot City incentives that should help to clarify matters.

A daily deposit match bonus as well as weekly and monthly promotions are always included in the personalized promotions. Additionally, returning customers can spin a bonus wheel for extra prizes.

Customized promos are one of Jackpot City’s distinguishing features. The majority of other casinos offer the same promotions to all patrons. Some people can become angry that they are not eligible for the same promotions as other players, but we believe it is a great method to obtain bonuses that fit your needs and finances.

On your first four deposits, you can use the 100% deposit match bonus offered by Jackpot City. For a total bonus of $1,600, you are eligible to get up to $400 on each of those deposits. Each down payment needs to be at least $10.

You must spend all four of these benefits within seven days of opening your account, which is important information to know. You will forfeit your opportunity to take advantage of this offer if you create your account before you are prepared to begin collecting bonuses.

The Jackpot City welcome bonus has a playthrough requirement of 70 times. The wagering requirements for the tailored promotions vary from one to the next, but 50x to 70x seems to be the norm for the bonuses we identified.

Numerous Jackpot City reviews we read expressed dissatisfaction with the excessively high wagering requirements. Despite the fact that 70x seems excessive, it is not as horrible as you might assume. While most casinos apply the wagering requirement to both the deposit and bonus amount, Jackpot City only applies it to the bonus sum.

The exact rollover amount for Jackpot City and several of its rival websites is displayed in the table below. You can see that the way the playthrough requirement is determined on Jackpot City allows it to be lower.

You can compute the rollover requirement incorrectly if you frequently use other casino websites out of habit. It is important to realize that the rollover only affects the amount of your bonus. In fact, Jackpot City will let you take your deposit money out whenever you choose.

Your cash balance and your bonus balance are kept apart by the casino. In other words, you can withdraw both your cash and any winnings related to the cash section of your account if you choose to request a withdrawal before fulfilling the playthrough requirement. If you make a withdrawal before fulfilling the playthrough requirements, you will lose the bonus and any earnings from the bonus’s utilized portion.

Because you can stretch the incentive across numerous deposits and the rollover only applies to the bonus amount, this welcome bonus is realistic and substantial. The majority of players ought to be satisfied with Jackpot City’s promotions if this bonus is any indication of the bonuses you might get through tailored offers.

With the Jackpot City Rewards, earn rewards.

The Jackpot City rewards VIP program is another option to increase your cash. You receive loyalty points for each dollar wagered on the website under this simple scheme. Except for wagers placed on progressive jackpot games and with bonus money, every wager counts.

The games you choose to play will determine how many loyalty points you receive for each wager. Slot machines, for instance, award one point for every dollar risked (or its equivalent in another currency), but more table games award one point for every five dollars wagered.

You can exchange 5,000 loyalty points for five additional credits when redeeming your rewards. As you go up the ranks, you’ll be able to take advantage of greater rewards the more loyalty points you accrue. Here is a summary of the rewards and loyalty tiers.

The amount of points you receive for wagering is increased by the level bonus. For instance, if you earned 100 bonus points at the bronze level, moving up to silver would earn you 103 points. You can play unique games known as daily specials to get more loyalty points.

However, level bonuses and loyalty specials earn points that count as bonus loyalty points.

When you make your initial deposit, Jackpot City instantly awards 2,500 points, giving you a head start. Thus, all cash players are eligible to receive the silver rewards advantages. However, you have to reach a certain threshold of points each month in order to keep your loyalty tier. You will be demoted to the lower tier if you don’t keep up your status.

Your 60-day window to redeem your rewards points has passed. If you want to redeem your points before they expire, you must earn at least 5,000 points every 60 days because it is the minimum number of points required.

Jackpot City Mobile Casino App

Some people anticipate that a casino that has been available online since 1998 will be old and out of touch with current trends. With Jackpot City Casino, however, that is not the case. Instead, this website was a pioneer in the development of online gaming and has since kept a strong emphasis on technology adoption.

The Jackpot City app is the clearest illustration of Jackpot City’s commitment to cutting-edge technology. With this app, you may use your mobile device to access all of the website’s games, bonuses, banking options, and tournaments.

Being able to tailor your experience to your tastes is one of the advantages of technology. By deciding how you wish to access the Jackpot City Casino app, you may do that. Here is a summary of the available choices.

You can download the app for iPhone or iPad if you’re looking for a downloaded version. The App Store offers the application.

The Jackpot City app APK can be downloaded by Android users as well. You must download this software straight from the Jackpot City website. To access the Android app, you must allow downloads from unknown sources.

Because they don’t want to worry about device storage, software updates, or the installation procedure, some people would rather not download an app. As a result, you can access Jackpot City using a mobile web browser.

The mobile casino and the downloadable apps are very similar to the desktop version of the website. You can sign in with the same account and have access to the same options on any version of the website.

It’s simple to take advantage of your preferred casino games, including progressive jackpots, with all of these options. Because the game designs take into account mobile devices, Microgaming’s mobile gaming software is well-regarded in the industry.

For instance, the betting options, settings, and other navigation buttons are listed under a menu when you play Microgaming slots on a mobile device. On a small screen, the game screen won’t look as crowded that way.

We discovered a button in the app menu that allows you to switch between the lite and premium app versions while reviewing the Jackpot City app. With numerous game categories, the premium version is very similar to the desktop website. You will receive a condensed version of the website with a single list of all casino games if you select the lite version.

Options for Banking at Jackpot City

Before you can begin using Jackpot City to play real money casino games, you must figure out how to fund your account. Thankfully, there are many practical banking options available, including a variety of credit card and e-wallet options. There are no cryptocurrency transactions available at Jackpot City.

It is important to keep in mind that your location may affect your banking options. For instance, Interac is only available in Canada because it is a Canadian e-wallet. Here are the options we discovered during our review of JackpotCityCasino.com, but you will need to log into your account to see which banking options are accessible to you.


Visa e-commerce









Citadel Instant Payments







Typically, the minimum deposit is $10, but some banking methods might have higher thresholds. Although most deposits are processed right away, the terms and conditions of the website do state that some banking methods might take longer.

The minimum amount that can be withdrawn is $50. You are permitted to withdraw up to £10,000 per day, or its equivalent in the currency of your choice. If you make multiple withdrawals in a row, withdraw soon after your last deposit, or engage in any other activity that Jackpot City deems suspicious, you may be subject to withdrawal limits of just £4,000 per day.

The banking method will determine how quickly withdrawals from Jackpot City will be processed. 24 to 48 hours after the end of the reverse withdrawal period, e-wallet transactions are delivered. Bank transfers and credit card transactions could take up to seven business days.

When you make a withdrawal from Jackpot City, the same banking method that you used to make your last deposit is automatically used. Therefore, the first $100 of your withdrawal will be sent back to the same Visa account from which you made your deposit, for instance, if you made a deposit of $100.

If the amount of your withdrawal exceeds the amount of your deposit, you can select a preferred banking method for the excess. If Jackpot City is unable to withdraw to your deposit account, they will also use your specified withdrawal method.

Am I the right fit for Jackpot City Casino?

You should have a clear understanding of what to anticipate from Jackpot City Casino now that you’ve read our review. Using the information we’ve provided here, you can evaluate if Jackpot City is the best option for your specific online gambling requirements.

To make it easier for you to recall some of the advantages and disadvantages we discussed in this study, we have produced the pros and drawbacks chart shown below.


This website offers a huge selection of slots, including branded games and progressive prizes.

Different withdrawal policies apply to progressive jackpot payouts, which ensure that winnings will be paid in full.

Credit cards and e-wallets are just two of the convenient banking options available.

Receive personalized promotions after receiving the welcome bonus, which has a maximum payout of $1,600.

The Jackpot City casino app offers convenient ways for you to play casino games.


Players from the US or any other prohibited countries are not permitted to play at Jackpot City.

Keno and specialized games are not available on this website.

On Jackpot City, bitcoin banking options are not available.

There is a 24-hour waiting period for all withdrawals, in addition to processing and delivery times.

If you don’t fulfill the maintenance requirement each month, you risk losing your status and having your loyalty points expire after 60 days.

High rollover requirements are imposed on bonuses, but they do not apply to the deposit amount.

High rollover requirements are present for bonuses, but not for the deposit amount.

This knowledge should enable you to determine whether Jackpot City Casino is a good fit for your preferences. This casino will appeal to progressive jackpot players because it offers a variety of jackpot games and generous jackpot policies. If you prefer specialized bonus deals and practical mobile gaming possibilities, you’ll like our website.

On the other hand, if you’re seeking for Bitcoin casinos or an online gambling site that delivers quick, same-day payouts, Jackpot City might not be the greatest option for you. Of course, if you are in the US or another prohibited nation, this website will not function at all for you. To uncover alternative gambling tips that might be more effective, check out these resources.

Jackpot City is a trustworthy online casino with amazing game selection, easy mobile gambling, and fantastic bonuses. However, we are aware that not everyone will find it to be the best casino. We hope that reading this Jackpot City review has helped you understand both the strengths and weaknesses of this site so that you can make an informed decision for yourself.

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